My bin wasn't collected — what should I do?

First, check your address is actually on the collection route with the council’s bin day lookup. If your address isn’t listed, see How do I get a black/green bin? — new homes can take a while to appear on the route, and submitting your address to the council may speed it up.

Also check it isn’t a bank holiday week — collections shift by a day; the bin collection page shows any upcoming changes.

Reporting a missed collection

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Report it to Leeds City Council within a day or two:

• Bin collection problems — what the council will and won’t return for
• Report a missed collection using the online form at services.leeds.gov.uk/MissedCollection

If access was blocked

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When roadworks or parked cars block a street, crews generally only come back for a whole street that was missed — not individual bins. If your usual collection point is blocked, wheeling your bin to the end of the street on collection day is the safest bet.